Terms & Conditions

Terms & Conditions

Last Updated: January 22, 2026

Welcome to Trendó Group - your global shopping line! By using our website, you agree to these terms. We've made them as clear and fair as possible.

1. General Terms

By using this website, you accept these terms and conditions. If you have any questions or concerns about these terms, please contact us - we're here to help.

2. Products & Services

We work hard to display our products as accurately as possible with detailed descriptions and images. Please note that colors may appear slightly different on various devices. All products are subject to availability.

3. Pricing & Payment

All prices are clearly displayed in the specified currency. We occasionally run promotions and update pricing to offer you the best value. In the rare case of a pricing error, we'll contact you before processing your order. We accept secure payment methods as shown at checkout.

4. Orders & Delivery

When you place an order, you'll receive a confirmation email with your order details. We work with reliable shipping carriers to deliver your items safely. Delivery times are estimates based on typical shipping performance - while we strive to meet these timeframes, occasional delays may occur due to factors beyond our control such as customs processing or carrier schedules. We'll keep you updated throughout the shipping process.

5. Returns & Refunds

Your satisfaction is important to us! We offer a 30-day return policy with one free return per order. Please review our Returns & Refunds and Easy Return pages for complete details.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Trendó and protected by copyright laws. Please respect our intellectual property rights.

7. User Conduct

We ask that you use our website responsibly and in accordance with applicable laws. This helps us maintain a safe and enjoyable shopping experience for everyone.

8. Limitation of Liability

While we take great care in providing quality products and services, we cannot be held responsible for indirect or unforeseeable issues that may arise. We're committed to resolving any concerns you may have - please reach out to us if you experience any problems.

9. Privacy & Security

We take your privacy seriously. Your personal information is protected and used only as described in our Privacy Policy. We use secure technology to protect your data.

10. Changes to Terms

We may occasionally update these terms to improve our service or comply with legal requirements. We'll notify you of any significant changes. Your continued use of our website means you accept the updated terms.

11. Governing Law

These terms are governed by the laws of Malaysia.

Questions?

We're here to help! If you have any questions about these terms or need clarification, please don't hesitate to contact us. We value your trust and want to ensure you have a great shopping experience.